Frequently Asked Questions
Getting to Us
For guests that are arriving by car you can use our postal code KY9 1EZ. Please note that guests are often told they have reached their destination at Kilconquhar Mains Farm, the farm shares our postal code. The main entrance to the Estate has large black gates and signs with Kilconquhar Castle Estate on.
For guests that are looking us up on google maps you can type in our name for full details and directions to the Estate.
Travel & Getting Around
Train: The closest train station to the estate is Markinch, which is 14 miles away and will take around half an hour by car. If you wish to pre book a taxi to collect you from the station and bring you to the estate, please view the local taxi numbers below. View Train Times https://www.thetrainline.com/
Buses: The local bus service runs every hour from the local village of Kilconquhar. The bus timetable (No. 95) can be found on the Stagecoach website. The bus runs from Leven to St. Andrews bus station. Onward travel to further destinations can be made from either bus station. View Timetable
Local Taxi Numbers: There are a few local taxi companies that you can pre-book for journeys.
Dreelside - 01333 310085
H+S Cabs - 01333 311111
Golf Taxis - 01334 477788
Taxi Centre Leven - 01333 300300
Page Taxis - 01333 425000
Magnum Taxis - 01333 422333
Pro Taxis - 01333 317111
Alba Taxis - 07739 763588
Big Yellow Taxis - 01333 696000
Private Tours & Airport Transfers
We highly recommend contacting Capercaillie Tours if you are looking to book an airport pickup for a group of 4 or more or if you would like to do a day trip out with a private driver. Capercaillie have been doing tours for guests for over 20 years and have a wealth of knowledge to share on sightseeing in Scotland. You can contact Craig by email at capercailliegb@aol.com or visit their website for more information.
Electric Car Charger
The estate has two electric car chargers at the front of the castle building that can be used during the stay. To be able to use the car chargers, you will need to download the Tap Electric Car Charge app from the app store or Google Play store. The cost of charging and instructions can be found within the app. Please note that the charger will not accept credit or debit cards.
Dogs & Pet Policy
Your dog is more than welcome to accompany you on your trip. We do not charge for dogs to stay with you, but we do ask, in return, that you ensure that you hoover up all hair prior to your departure and that they are kept out of the bedrooms and off the furnishings.
Please do not leave them alone in the accommodations as they might be anxious in a strange setting and this could result in loud barking. Please think about your fellow guests' enjoyment and relaxation.
Dogs are welcome to join you in the White Cockade Bistro; please ensure you book a table in advance, as we only have certain tables that are able to take dogs in the evening.
There are lots of walks around the estate and in the local area. Please ensure that when you are in the center of the estate, you keep your dog on a lead if they do not have good recall. Whilst many of our guests love dogs, we do have some that may not and could be nervous around them.
The reception team can provide dog bags if you have forgotten to bring yours with you. We have many children playing and running around; please ensure that you clean up after your dog and dispose of it in the bins around the estate.
Leisure Facilities & Booking
The leisure facilities on the estate are for all guests on the estate to enjoy during their stay. We do not charge for the use of the facilities or the hire of the equipment, apart from golf balls for the driving range.
The leisure facilities can be booked 48 hours in advance. This can be done by calling the reception team or online.
For full details of the leisure facilities, please visit the leisure page.
The equestrian center, while based on the estate, is privately run. To book horseback riding, please contact the stable directly at 01333 340501, option 4. The staff on the estate are not able to book on your behalf. During Scottish school holidays, bookings should be made well in advance. The booking times can fill up very quickly.
Supermarkets & Shopping Delivery’s
St. Andrews and Leven are the closest places to the estate with large supermarkets.
Leven is 9 miles from the estate, around a 25-minute drive, and will offer you the choice of Sainsbury's, Aldi, and Lidl. There is also a large Home Bargains and B&M store.
St Andrews is 11 miles from the estate, around a 20-minute drive. St. Andrews has a Morrisons, an M&S food hall, and an Aldi. In the town center, you will also find a Sainsbury's and a Tesco Express.
Morrisons, Tesco, Sainsbury's, and Asda will all do food deliveries to the estate. The address for delivery is Kilconquhar Castle Estate, Kilconquhar, Fife, KY9 1EZ. Please make sure you add your accommodation order so they can deliver to your accommodation. Please ensure that food deliveries are booked for a time after you are due to check in; our staff are not able to accept deliveries on your behalf.
The local villages of Colinsburgh and Elie both offer local shops for daily needs, for example, bread and eggs. You can order bread rolls and newspapers on the pre-registration form to pick them up each morning from Reception.
